Used to be great. - Assistant Manager Sephora Employee Review

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-paced and dynamic work environment Strong sense of autonomy and ownership in day-to-day responsibilities Opportunity to work with passionate and intelligent colleagues Encourages experimentation and is open to new ideas

Cons

Career progression can be very slow Compensation (salary, increments, and bonuses) is not highly competitive Some recent hires may not consistently demonstrate the same level of drive, passion, and capability as earlier teams Workload can be intense, leading to long hours and potential burnout

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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