it was perfect until it wasn't - Beauty Advisor Sephora Employee Review

4.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great benefits, great hours. Albeit cheesy, it really felt like a dream job with an amazing work family.

Cons

They cut the benefits randomly without warning, as well as never having consistent hours, which forced me to leave. In my experience, some members of management were very rude to employees with disabilities or health concerns, until HR was involved, and then they were just passive-aggressive. Also, each branch has a completely different culture, which can be a double-edged sword.

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Sephora Response
4mo
Thank you for taking the time to share your experience. Working at Sephora means stepping into a place of belonging and meaningful relationships. And we’re so glad to hear that you found that with your “work family.” We also want to be clear that the concerns you raised are treated are taken seriously. Sephora is committed to fostering a workplace rooted in respect, inclusion, and safety, and any behavior that falls short of those expectations is not aligned with our values. We encourage you to file an iCare report by calling 855-863-1298 or visiting https://riskmanagement.my.salesforce-sites.com/icare so our team so they can review and address these concerns appropriately. Feedback like yours helps us identify where action and accountability are needed, and we appreciate you speaking up. Thank you again.

Explore other reviews about Sephora

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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