Quality and Perfomance Director - Executive Director Sage Employee Review

5.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Des clients au coeur de la stratégie avec des produits reconnus pour leur fiabilité et leur ergonomie. La capacité à innover, la volonté de proposer une qualité de service, l'attention portée à ses collaborateurs particulièrement bienveillante et perceptible de tous lors de la pandémie

Cons

Des aléas liés à des structures à l'international où les opportunités avec le groupe suppose une plus grande flexibilité et une souplesse face au changement - c'est aussi une opportunité ;-)

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2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
3w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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