Great Company - Customer Service Associate Roche Employee Review

5.0
Nov 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Management is very concerned with employee personal and career development. They take time each month to discuss your career goals, and give you advice on how to reach them. They also proactively make connections with people in those fields to try and give you exposure.

Cons

As a customer service associate, the job becomes very repetitive when you are on the phone for 8 hours straight.

Explore other reviews about Roche

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team with collaborative environment.

Cons

A bit low salary and unstable position.

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are good so far just like any other company

Cons

Terrible managers Employees are getting away with traveling without using PTO when they are on EDO because they are friends with managers. This raises concerns regarding fairness, policy compliance, and equitable treatment of employees. If the manager dont like you, Your life will be hell and they will find the stupidest mistakes to kick you out. Again, some people get away of not using their pto and they will travel and claim they are working while manager is okay with it. Bunch of hypocrites

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