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Restaurant Associates

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Great Leadership, Lacks support from executives - Event Captain Restaurant Associates Employee Review

3.0
Aug 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun Events. Great Leadership. Good food for guests.

Cons

Events can be strenuous. It can be long before breaks are given for certain events (rare). No bonus or anything for going above and beyond. Tips are not allowed.

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Restaurant Associates Response
5y
We appreciate you taking the time to leave us your thoughts and experience with CxRA. Thank you for all you do! We do recognize that working catering events take a special person to deliver on the RA hospitality promise with our premier clients. Did you know that in response to Covid & Safety training, our new software is assisting our managers scheduling your breaks? And yes, these roles are non-tipped, our staff hourly rates are above minimum wage and above our competitors. The expectation is that our guests should be enjoying an event that they have been invited to. Please continue to provide us feedback info@restaurantassociates.com

Explore other reviews about Restaurant Associates

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good leaders and fellow associates

Cons

Long hours and long days

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

If you work the right contract the holiday schedule is nice. Never ending supply of company branded temu quality merch as gratitude for a job well done.

Cons

Tend to make knee jerk reactions in management. Upper management support is performative. Endless half useful meetings that should be emails given they tout a great work life balance but bog you down in processes that change weekly. Merit increases are measly at best. Required 50 hr work week but it’s frequently 55-60. Vacation and sick time are taken in half day intervals so leaving an hour early results in a half day loss. No real system allowing breaks for lunch. I was told i could sit down for 15 mins at the end of lunch service to eat but that is seldom achievable. HR will throw you under the bus given the first opportunity and will not support you when dealing with problematic employees. Management turnover is extremely high.

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