service desk specialist - Anonymous employee Orange Business Employee Review

Long standing history of connecting the world

MPLS declining, internet increasing - Rev targets are tough to hit

Generous PTO Ideal workplace for those comfortable with mediocrity.

This company used to be an exciting place with cutting-edge technology and smart people, even if the pay was never competitive. Unfortunately, those days are long gone. The organization is now in serious decline losing money month after month, struggling with an empty sales pipeline, and going through major layoffs roughly every six months. Leadership has become the biggest liability. Since the current CEO took over, she’s built a circle of poorly qualified executives who seem more focused on self-preservation than fixing the core problems. That culture of mediocrity has trickled all the way down. The company’s strategy now revolves around closing sites in higher-cost countries and replacing experienced teams with cheaper labor overseas but even those engineers are underpaid and unsupported, which only compounds the dysfunction. It’s heartbreaking to watch what was once a great company fall apart like this. Unless there’s a complete overhaul of leadership and direction, I’d strongly recommend steering clear.