It's just work... - Anonymous employee OpenTable Employee Review

2.0
Oct 9, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, remote work, end of year breaks.

Cons

Since Kayak took over, the company has no meaningful purpose anymore. No company culture whatsoever, unless you count loving money and making more money for the company. This is capitalism after all, but when there is no meaning behind the work, it's hard to stay motivated for long. Competition is only going to grow unless they can pivot into another way to make money. Depending on the team, work can be very fast-paced and stress can be high. Everything is a priority, nothing can wait. Expectations are high, but compensation does not match.

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5.0
Jun 10, 2026
Anonymous freelancer
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Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
1d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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