Overall great company with some areas for improvement - Anonymous employee OpenTable Employee Review

4.0
May 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and the culture are amazing at OpenTable. It doesn't feel hierarchical at all, everybody is so approachable and most people are truly passionate about what they do and why they are here. We have many foodies and love that our business bridges tech and hospitality.

Cons

Sometimes it feels that the people that scream the loudest, will also get rewarded faster and the people that work hard, do a great job and wait for recognition or progression are forgotten, as they haven't screamed and stomped their foot loud enough.

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5.0
Jun 10, 2026
Anonymous freelancer
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CEO approval
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Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
2d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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