Massive Exodus - Senior Software Engineer OpenTable Employee Review

3.0
Oct 24, 2014
Recommend
CEO approval
Business Outlook

Pros

We built OpenTable into what it became. We, being a team of Engineers, Designers, Product Managers, Sales, Support Staff, Office Staff, etc. We loved the company and did our best to make it successful. That was an incredible team that succeeded in a major way. We were so proud when the company went public and watched the stock soar. It was sweet.

Cons

Something happened a couple years ago where the old guard was summarily dismissed, or encouraged to move on by treating good people badly. Stress, bickering, and managers yelling at employees in public increased, and people fled. The new engineering regime brought over their dozen or so cronies and even set them up with their own office in Southern California, away from the mother ship in San Francisco. Rather than learn about the existing culture at OpenTable, they imposed their own set of rules, values and skewed militaristic sense of what makes a good team. The engineering team was constantly reminded that the company was moving fast, and to keep up or get left behind. Older workers were jettisoned for younger workers, a clear sign of ageism.

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5.0
Jun 10, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
2d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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