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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      Micromanagement - Anonymous employee OpenTable Employee Review

      3.0
      Feb 17, 2013
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and location. Company I growing fast and stock is recovering back.

      Cons

      All the managers and directors have been there for almost 8-10 years and have not updated their technology skill set. They don't let their employees think on their own, but they influence how to get the task done and micromanage them, line-by-line code review. There is no recognition or encouragement for the hard work or for the innovation. The foody awards are only given to sales and marketing people and very rarely given to engineering team. The CTO is trying to build his own empire by firing current employees who disagrees with him and bringing his own people from his ex-company, so on one wants to propose any changes or disagrees with him.

      Explore other reviews about OpenTable

      5.0
      Mar 2, 2026
      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work - really good work life balance and culture.

      Cons

      Not much to say, everything is good

      avatar
      OpenTable Response
      17h
      Hooray!! Thank you for taking the time to leave this review,
      1.0
      Jun 5, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      * It's a great brand * Great partners * Decent product with strong distribution

      Cons

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

      avatar
      OpenTable Response
      18h
      Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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