Great place to work, but there's always room for improvement - Senior Software Engineer OpenTable Employee Review

5.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Culture is great, especially with regard to support from managers and collaboration. People are there to help each other. No workplace is perfect, but it is overall a healthy culture with a lot of value placed in work-life balance. There are a lot of big challenges, both technical and otherwise, and some big impacts to be made. Even relatively junior contributors can make a significant difference to the product if they seek the opportunities. Both consumer and enterprise products offer a lot of different challenges to work on.

Cons

Big organizations can move slowly sometimes, and OpenTable is no exception (although this has been getting better with fluid teams). Better coordination between product, design, and engineering is needed in some areas.

Explore other reviews about OpenTable

5.0
Jun 10, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
2d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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