Best and most honest company I have ever worked for - Anonymous employee OpenTable Employee Review

5.0
Aug 23, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

loads of benefits including private healthcare, share allowances. Plenty of progression. Extremely honest company and out to actually help their customers rather than just make money from them. All staff are effectively restaurant consultants with years of knowledge of the industry. They are trained to advise restaurants in the best way possible to help with the restaurant productivity. The OpenTable product then helps them further. Very friendly staff and plenty of incredible social events both in the UK and abroad. Staff very well rewarded. They have the best product out there by miles.

Cons

They are often slated online by competitors having a cheap shot. 100% of the time the competitors are not truthful. Competitors like to post as much negativity about OpenTable as they can. OpenTable has always taken the stand that we aren't childish and will not retaliate or bad mouth our competitors. But perhaps its time that we started standing up for ourselves and let everyone else know the truth and start taking legal action against the competitors selling their product by bad mouthing us.

Explore other reviews about OpenTable

5.0
Jun 10, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

avatar
OpenTable Response
3d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All