Great People, Fast Paced - Marketing Coordinator OpenTable Employee Review

4.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

The culture here is hard to beat. From day one, I have felt a strong connection with the team and many others at the SF office. As a whole, I feel valued and given a lot of responsibility from the start. I am given all the necessary tools to get the job done without any sort of micro-management. Even as a coordinator, I do get a lot of face-time with upper management and definitely feel that my work is being noticed and appreciated.

Cons

There are a lot of old processes and tools that were created by people no longer in the company and it can get a bit messy when learning and using said tools. Sometimes it is hard to get an answer as to why it is still being used or if/when it will be updated. Benefits could use some updating. The 401k plan is pretty bleak in comparison to many other companies in the bay area.

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5.0
Jun 10, 2026
Anonymous freelancer
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CEO approval
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Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
Jun 5, 2026
Recommend
CEO approval
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Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
2d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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