OpenTable

Part of Booking Holdings

OpenTable reviews

Demanding culture and lack of transparency - Anonymous employee OpenTable Employee Review

2.0

May 4, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great passionate, and smart people - Cool company to work for with a global presence

Cons

- The company and the CEO demands 200% from everyone, openly tells us in all hands that "meeting expectations" in performance reviews is not good enough, has openly said many times "this company is not for everyone, and you're welcome to leave and that's ok" - Lack of transparency, people just disappear with no rhyme or reason - Management only looks at you if you make the most noise or talk the most in meetings, the people that actually do the work get overlooked for promotion and recognition, while others that are not directly involved are the ones that get all the credit - Got rid of random middle managers for the sake of speed and process with 0 forethought and insight into how that impacts teams - Nepotism and "hiring friends" is rampant, unqualified individuals being placed in leadership positions, resulting in headless chicken directions

OpenTable Response

10h

Thank you for sharing your feedback. We're glad to hear you enjoyed working with our talented team and valued the opportunity to be part of a global organization. We appreciate your perspectives on leadership, communication, recognition, and organizational changes. As we continue to grow, we remain committed to improving transparency, supporting employee development, and fostering an environment where contributions are recognized and employees can do their best work. Thank you for your time with the company, and we wish you continued success in your future endeavors.

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5.0

Mar 2, 2026

Product manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

OpenTable Response

10h

Hooray!! Thank you for taking the time to leave this review,

1.0

Jun 5, 2026

Marketing

Recommend

CEO approval

Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

OpenTable Response

10h

Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.

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Demanding culture and lack of transparency - Anonymous employee OpenTable Employee Review

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