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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      In 2026 OT decided to "quiet fire" their lowest performing employees instead of a layoff - Staff Engineer OpenTable Employee Review

      2.0
      Feb 26, 2026
      Staff engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      (Pro:) Has largely avoided layoffs in the past, but (con:) now uses "quiet firing" to do the same thing but cheaper for them.

      Cons

      Many staff have been there for many years which means you could easily be working with colleagues who have been working there for 5, 10, or 20 years. While this sounds good, largely, those colleagues have built ivory towers and do not like change. Because they have job security they also don't mind verbally bullying newer colleagues either privately or in meetings, etc.

      avatar
      OpenTable Response
      12h
      Thank you for sharing your feedback. We value open and honest communication and are committed to fostering a respectful, inclusive workplace where all employees feel supported and heard. We appreciate your perspective and will continue working to strengthen collaboration, accountability, and the overall employee experience.

      Explore other reviews about OpenTable

      5.0
      Mar 2, 2026
      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work - really good work life balance and culture.

      Cons

      Not much to say, everything is good

      avatar
      OpenTable Response
      12h
      Hooray!! Thank you for taking the time to leave this review,
      1.0
      Jun 5, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      * It's a great brand * Great partners * Decent product with strong distribution

      Cons

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

      avatar
      OpenTable Response
      12h
      Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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