Best and biggest company I've worked for - Account Manager OpenTable Employee Review

5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully supportive team and onboarding infrastructure, clearly defined goals, strong leadership, powerful work ethic, and healthy culture. Most people have been working here ranging from 3-25+ years. I don't plan on leaving by choice ever.

Cons

It still feels like start-up sometimes, which I don't even think is a con

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OpenTable Response
7mo
We’re delighted to hear you’ve had such a positive experience with our team, leadership, and culture. It’s great to know you feel supported and engaged — we’re grateful to have you as part of our long-standing community.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

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OpenTable Response
19h
Hooray!! Thank you for taking the time to leave this review,
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

avatar
OpenTable Response
19h
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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