High Expectations, Tight Resources - Head of CX & Insights Manager Nespresso Employee Review

Hello, Thank you for sharing your review with us. We are glad to know that you value all the positives you mentioned. At Nespresso, we recognize importance of professional growth and are happy to support everyone in their professional journey. In addition to this, we strive to create a caring environment where people respect, help and inspire each other to grow and succeed. Regarding the cons you mentioned, it is disappointing to read that you and your team felt pressure at work. We greatly appreciate the efforts of our employees in providing quality service. At our company, we are consistently seeking to improve and innovate our operations to ensure that our people feel comfortable, well-informed, and supported on every level. Your input is essential in helping us recognize areas where improvements are needed, and you are always welcome to communicate more specific concerns to your former local HR team. Wishing you well in future endeavors. Thank you.