Don't become a manager! - Trainee Manager Lush Employee Review

1.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Discount, good ethics, easy job for the pay

Cons

Head office is a joke! I don't know how, or who was in charge of hiring but everyone I have met from head office seems to lack any care or any general human qualities.. lol. Upper management was manipulative and a bully (also very bad at their job] which combined with an incompetent HR department left me with nowhere to reach out. A lot of other managers I have met seem to get power hungry and get absorbed in the Head offices petty dramas and cruel mindsets. I loved being a manager because my team were feeling support and cared for by me but I couldn't take the horrible treatment, lies, and manipulation that came from upper management and from all of Head Office. I HOPE this makes sense

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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