Great if youre looking for an easy time and not looking to have a career. - Trainee Manager Lush Employee Review

2.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Relaxed place to work. You can pretty much be how you want. Great place to work if work is not a priority to you.

Cons

There's no clear direction or leadership throughout. Everything seems to be last minute and not thought through. Nobody actually knows anything - your manager wont know, and will call a headoffice department - who wont know, so they'll put you on hold whilst they ask someone else/direct you to someone else, That person will then google the answer and proceed to say its up to you. All are welcome, unless you disagree with them, then youre not welcome.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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