Emotionally abusive management - Supervisor Lush Employee Review

1.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is good and you get a good discount on items

Cons

Management expects you to do their job for them and gives no thanks, instead the second you make a small mistake the manager forces you to quit (because they know they can’t fire you). Managers are very young and there is no HR or area managers so if your manager is doing something illegal, immoral, or unethical you have no one to report it to. If your manager doesn’t like you they cut your hours and put you on days they’re not in.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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