Incredible place, nothing beats it. - Sales Assistant Lush Employee Review

5.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Working for such a well known company, and having the respect from the head office is incredible. The opportunities offered, such as working show cases etc. is incredible, and you have so many chances at making a big difference. the pay is also awesome, and getting paid not to work your birthday is a nice perk!

Cons

In house management can favour their friends for promotions etc. and it seems like if head office like your manager, they won't listen to your complaints. I also found that 'helping hands' did nothing, and told your manager whatever you said. Not sure if this happens everywhere, but it did in our store. However, everyone under the managers were a tight knit family.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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