Need to vet supervisors better - Store Assistant Lush Employee Review

4.0
Jul 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Usually a great atmosphere Fun, fast paced days Friendly and warm staff Genuinely happy to do their jobs Great team discount Great company benefits Monthly bonus Management are genuinely there to help

Cons

Constant reapproach rule. Sometimes made to feel like you're launching a barrage of repetitive questions. If you're not seen with a customer there's an assumption you're not working. Particular supervisors are overbearing, false, pedantic jobsworths and abuse their authority.

Explore other reviews about Lush

5.0
Dec 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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