As wonderful as the company is, working there is a whole other story - Sales Assistant Lush Employee Review

2.0
Jul 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Fantastic opportunity to grow within company. Great pay and discounts.

Cons

I HATE the rule of reapproaching customers over and over. As someone who shopped at Lush for a long time before working there, I can say for a fact that as a customer I hated it too. It comes across as desperately pushy and if anything I feel like I drove most of our customers away. When I wasn't feeling up to pushing I would watch for people who actually wanted the assistance or wait until someone asked me for help. In the mean time I would clean, restock or provide demonstrations of products. I always had more success with that but I would still be told off by managers, asm or supervisor. I left feeling as though I was terrible at my job and at retail in general

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Great discounts on items(50% off) Amazing diversity and inclusion Great values and culture

Cons

Not many opportunities for advancement

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