employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

No longer what it once was - Talent Partner Liberty Mutual Insurance Employee Review

2.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits are fair to the market with some great offerings (e.g., adoption assistance, back up daycare days) - Flexibility for exempt employees - Fair salary - The addition of Veteran's Day and Juneteenth as holidays

Cons

- The new CEO and leadership team prioritize profits over all else. In the past we have emphasized wanting to be a Best Place to Work, but all that has changed in the past 18 months. The CEO is ramming forward with change after change that has completely dismantled the culture of what this company once was. Nearly everyone is unhappy and neither the CEO or Board is doing anything to right the ship. - Many benefits we once had are being stripped away one by one (e.g., ability to have remote positions, very little ways to reward employees outside of their basic salary, no offsite meetings except for executive level) - Return to office by miles. 50 miles in Indiana vs. 50 miles around Boston are VERY different commutes. - A lack of leadership. True leaders inspire those who follow to do great things. Our c-suite has inspired a dictatorship that is slowly permeating into all levels.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

See reviews by: Helpful|Rating|Date|All