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Liberty Mutual Insurance

Engaged Employer

Significant Work-Life Balance Regression - Business Analyst Liberty Mutual Insurance Employee Review

3.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

I have worked for this company for more than a decade, and have been proud to say I have, due to the progressive nature of business operations and increasing focus on employee wellbeing. The people I have worked with have been excellent teammates - hardworking, fair-minded, and knowledgeable.

Cons

The new senior management team is extremely disconnected from the needs of its employees, having recently announced (via a very vague, generic email) that they are instating a return to office mandate for individuals within 50 miles of certain offices. This mandate is sweeping, includes employees who were hired into the organization as remote and employees who were fully remote prior to the pandemic, and comes after the closure of two enormous office buildings (giving us all the impression that remote work would be the norm going forward). The response to this has been unilaterally negative, and the silence from senior leaders had been deafening. My trust in management has been destroyed, and I am unsure if it will ever be restored.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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