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Liberty Mutual Insurance

Engaged Employer

Great place to work, but easier to get in if you know someone. - Leave Specialist Liberty Mutual Insurance Employee Review

4.0
May 31, 2008
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual has great benefits, the medical coverage is good. You get 3 weeks of vacation the first year, plus 4 personal holidays. The hours you work are generally flexible, most departments (depending on the job) will allow you to come in whenever you want, as long as you work a full day. After a year with the company, they will pay for you to go to school for anything to get your bachelor's degree and something business related to get a masters. The people I work with are a great group of people, very friendly and fun to be around both inside and outside work.

Cons

Some of the downsides are getting into the company. For some people, it can be difficult to even get an interview unless you know someone with in the company who can recommend you, or unless you have something that significantly sets you apart from the crowd. Also, depending on the department, it can be that way with promotions as well. Sometimes promotions are done based on merit, and not posted as a new job, so you get promoted based on if management feels you are ready based on what they've seen you do. After a certain grade level, if you do not have a bachelor's degree, it can be very difficult to move up as well.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

2
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