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Liberty Mutual Insurance

Engaged Employer

Slavery - you will work until your forced to quit or hospitalized from exhaustion. - Property Field Adjuster Liberty Mutual Insurance Employee Review

2.0
May 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive wage scales and the leadership direction is at least portrayed to be in the right direction.

Cons

The company states they are founded in the success of the employee's, which leads to the success of its customers and business. Unfortunately, either leadership is full of BS or is blind to reality. They will work you into the ground and then act like it's due to your efficiency, to the point you will question them yourself. I have been a homeowner's adjuster for 10+ years. My efficiencies could not be higher. As a Florida salaried field adjuster, I had to work 50 to 60+ hour weeks, including weekends just to feel like I hadn't hit the ocean floor and may be able to one day get above water and breathe again. I listed two years, consistently telling leadership of the shortcomings of the structure of their claim assignments and that the expectations on field adjusters we're enough to warrant the employees to handle the job put on the shoulders of one. Unfortunately, they never listened. They constantly asked how you could become more efficient, acting as if it had nothing to do with the company or leadership. This may blind some, but all the field adjusters spoke to one another and spoke the same sentiments as I. Which you will also find throughout these reviews. In my first year, I went from being the new guy on a team of 7, to being the last man standing. In the second year, new employees came and went, but I remained. I can't imagine making your employees miserable with no life balance which in return makes for a horrible customer experience, could be a good business structure. Everyone quits and is replaced with inexperienced, less expensive, new hires, who in return quit and the cycle continues. Do not take this soul sucking career path. YOU WILL REGRET IT.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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