employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Would not recommend - Claims Liberty Mutual Insurance Employee Review

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady paycheck if you can keep it.

Cons

Company has done layoffs but is currently using the PIP method to get rid of people in certain departments. A lot of jobs are being offshored to India, entire departments are on their way to being fully offshored. Many insurance companies are offshoring jobs. The insurance industry is cooked, there is no future in it.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

1
See reviews by: Helpful|Rating|Date|All