Ok - Customer Service Representative Infosys Employee Review

4.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Hours can be fine if you a part time , full time hours fluctuate each week which isn’t great can be working till 9pm

Cons

Management have generally worked their way up from customer service representative through relationships with other management so tend to be unqualified .

Explore other reviews about Infosys

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to work as they are the largest IT service providers in India

Cons

Nothing much cons of working here

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

2 at-home days per week

Cons

Mandatory office time even when entire team is halfway across the country. Lack of upwards mobility. Constant pressure to inject generative AI into tasks that it can’t or shouldn’t do. Small increases in pay occur only once every 2-3 years.

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