Okay and challenging at the start, but detoriarated due to bad management just before and after merger of Gb/Cmb banking - KYC CDD Analyst HSBC Employee Review

-Pay is low compared to the market and upon multiple meetings to discuss unhappiness across the department, management concluded that we must 'do more with less'. - - - No effort done to increase resources, just hiring more offshore with low quality work in work the onshore ppl have to clear their mess. -New senior management (heads) are always talking about improvements and achievements during meetings but nth has been done so far. Mind you, resource issues were raised as early as Jan 2021 but up till Q3 nothing was done, resulting in staff burnout and mass resignation. -Front office staff are also reasonable and rude, does not care about MO/BO lack of resources. Escalating to the department bosses just for little issues and sometimes even forcing staff to work till ungodly hours while they knock off early/have frequent coffee breaks.