Wouldn't recommend. - Customer Service Representative HSBC Employee Review

1.0
Feb 24, 2010
Recommend
CEO approval
Business Outlook

Pros

You get experience in banking if this is the field you want to be in and they will pay for training.

Cons

Poor compensation (2 years in a row saying not enough profit to give raises), big picture is rarely shared by senior management, don't care about you as a person only as someone to bring in more money, sales orientated without the incentives.

Explore other reviews about HSBC

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Never come. All the positions and all area is same terrible. HR official turnover rate reach to 15%, some core hard working positions even can be a higher rate

Cons

They don't respect employees, there's a suit in New York area initiated by previous bankers in 2023. Because they asked for a lot of volunteering work on formal job but never pay

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