Pros
Mettawa facility is very nice--gym, great cafeteria, open work space plan. Benefits package is satisfactory. Salaries for managers and below will be in the medium range of the market. If you are internationally mobile, many opportunities exist.
Cons
"Grade on the curve" performance evaluation system (you're ranked and get a bonus or not/keep your job or not/) against your peers, HSBC exiting businesses in US. CEO has moved from London to Hong Kong. Mediocre benefits and mid-range salaries. Commute to Mettawa is horrible from anyplace in Chicago. Exceptionally political environment-- unfairness in promotions an ongoing company-wide issue with employees. Workload is onerous due to under staffing. Training is online and most trainers have been let go, as have most employee communications people.