Not real sure what they are doing - Branch Manager HSBC Employee Review

3.0
Dec 23, 2008
Recommend
CEO approval
Business Outlook

Pros

I learned a lot about the mortgage industry. The benefits are good. When things were good the compensation was good and the job was good. When things turned south the job became very unsatisfying.

Cons

There is a lot of talk as to how the loan options being offerred were benefitting the customers. As interest rates in the sub prime market increased our ability to offer potential customers a reasonable loan option became very rare. We ended up doing risky high interest rate loans to customers that would have a difficult time paying them back. It became difficult to feel good about the job knowing that you were really not helping customers anymore. And the loans that were getting through were going to have a high probability of defaults and delinquency. The changes that were being made by the company were insufficient to account for the changing lending environment.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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