Not a great place to work for despite the reviews - Field Service Desktop Support Team Lead HCLTech Employee Review

1.0
Oct 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Looks good on your resume that's about it. Insurance is decent.

Cons

Where do I begin? No sick days, you have to use your own PTO. You are not provided with any tools until you pay for them yourself, that's when they will reimburse you. The Job Description Says no more than 100 miles for traveling between home and site which is an outright lie. You will be micromanaged on a per-day basis. You are using your personal car to drive to these locations. High Rate of Turnover at this position. You Work 9 hours per day, but can only clock in 8, and good luck in getting a lunch break if you are not interrupted all the time by your boss and clients The training is outright laughable. Won't be allowed to get OT because you will be told the company doesn't have the budget to do so you "Be granted a day off" if that happens. Waiting to get reimbursed for everything takes weeks on end while your Bills stack up. Clients will treat you like trash. When getting a raise is outright laughable. There will be times you will be doing the work of two to four employees at the same time. They will literally hire a warm body to do the job doesnt matter if you have experience or not. Impossible deadlines to be met.

Explore other reviews about HCLTech

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment with good training

Cons

i don't see any cons , bcz its best

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a job. Pros??? None

Cons

Low pay, no Communication. They Lie. My contract ran out, We had a lot of work and not enough people. They told me they were exyending my contract and to come back to work on Monday. I went to work on Monday and I was locked out of the system. All my id's were disabled. I have been waiting for two weeks to be rehired. At first people were sending out emails to find out what was going on, now there is nothing. I've been ghosted. This happened to a number of people. Plus the people they just let go !!!!!

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