Just like any other Fast casual chain - General Manager Five Guys Employee Review

1.0
Feb 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Good food and a good bonus structure. Benefits and Vacation for salaried workers. Great way to build your resume.

Cons

Company has strayed form its core values and is now run by many former Burger King managers. While bonus structure was good, missing your bonus by a single point means you are a failure and you are hounded for it. I started working for Five Guys thinking they would be different, and at one point they were. In recent years the company has become greedy, they hired many BurgerKing managers at the regional level and up after they lost their jobs for declining sales in that brand. These Burger King managers took the family atmosphere away from Five Guys and have turned it into a corporate machine that looks only at numbers, and nothing else. In my personal experience I was quickly promoted due to my strong work ethic, after being a "fixer" for several stores I was given my own store that was struggling after years of poor management. I had a great district manager who gave me the support I needed and i had turned the store around in about 60 days. Shortly after making our Steritech (brand standards and food safety audit) bonus for the first time in that store in over two years I left the company after being offered a job with much better growth potential and income potential. My reward? Five Guys shorted my last paycheck. After the company tried to justify the cut saying I did not work a full week my last week (I did put in five full days) I appealed this to the state and won a judgement against them. This kind of underhanded move is just another nail in the coffin for what once was a great family run company with good values.

Explore other reviews about Five Guys

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level first job

Cons

Don’t get pto or vacation time

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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