Toxic Culture, Poor Leadership Accountability, and Constant Instability - Manager Expedia Group Employee Review

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The medical benefits were good.

Cons

The culture here is genuinely toxic, and leadership either doesn't see it or doesn't care. In a company-wide town hall, when an employee asked directly about the toxic work environment, a VP responded "you don't know what toxic is" which tells you everything about how seriously leadership takes employee concerns. Management regularly discusses employees with their peers rather than addressing issues directly with the person involved. It creates a culture of gossip and zero psychological safety. The hybrid model is enforced through badge scan tracking, and employees receive harsh emails if they don't meet in-office expectations which can escalate to termination. For a company that talks about trust and flexibility, treating adults like they need to be monitored sends a very different message. HR was not a resource I felt I could safely use. When I reached out about a manager situation, it was clear there would be no real resolution, and I ultimately didn't pursue it further out of fear of retaliation. That speaks volumes. The constant layoffs framed as "org changes" have left remaining employees overloaded and confused. Work gets absorbed by whoever is left, and institutional knowledge walks out the door with every restructuring. No one knows who owns what anymore.

Explore other reviews about Expedia Group

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good leadership and culture, good WLB

Cons

Large organization means structured, slow moving processes

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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