Hello, thanks for giving us a positive review. Hours can be long, but are flexible. We recommand you to speak to your manager to clear up this situation :)
The work can be challenging but also fulfilling at the same time and many opportunities and resources to learn. The pay and benefits are a little above average.
Cons
The culture has adversely changed where it used to be cooperative but now it is more cut-throat and many things are not communicated properly and an imbalance of responsibility and accountability which is causing conflict. There are many "exceptions".