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      Okay Job - Customer Service Representative Discover Employee Review

      2.0
      Mar 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, nice coworkers.

      Cons

      Not enough training, not enough pay for dealing with angry customers all the time; intense monitoring of calls and expectations. Hours suck, whole day is gone

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      4.0
      Jul 5, 2026
      Engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with great benefits

      Cons

      There was a lot of leadership turnover. Shifting priorities.

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