More carrot less stick required! - Major Account Manager Dell Technologies Employee Review

2.0
Aug 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Dell is a world leading well recognised brand and so this opens doors for you when trying to meet new customers. The products are essentially well engineered and well made and the people who work for the Company are generally hard working and dedicated (although this is slowly being knocked out of them). The CEO is a visionary and understands the need to continually re-invent the Company to keep it moving forward.

Cons

The Company has slowly transitioned from an innovative , fleet of foot , sales led organisation , into a lumbering global monster that is essentially run by the Finance Department. Risk taking and innovation is all but strangled and morale amongst the wrokforce is appalling. Senior Management "talk the talk" but do not "walk the walk" , when the question regarding morale and how do we make the Company a great place to work is responded to honestly ; then the responses are always qualified and / or disregarded . The sales teams have received two pay cuts in the past 12 months on top of redundancies - not a great place to be at the moment.

Explore other reviews about Dell Technologies

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Very helpful and knowledgeable community, incredibly easy to talk to anyone in any part of the business. Gave me a wide range of experiences/projects.

Cons

Limited intern bonding opportunities when compared to Round Rock office.

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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