Don't fragment your business proceses - Anonymous employee Dell Technologies Employee Review

3.0
Jul 22, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are in general very nice and want to do a good job.

Cons

The senior management have lost the plot and do not seem to understand the consequences of all this moving functions to low cost locations and globalisation. Doing a good job is highly dependent on teamwork and its very hard to form a team with a mailbox. Process is great but you also need people who can think their way through a problem and unfortunately most of the people behing these can't or won't do that. If you want to ensure the best for your customer you have to check everyone's work and sometimes try and do it yourself to get the result.

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5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good place to evolve on your professional development

Cons

constant layoffs, which creates a stressful environment

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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