Incredibly Overworked, Highly Underpaid & Underappreciated - Customer Service Representative DLL Employee Review

2.0
Jan 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Great Benefits 3+ weeks vacation Nice working hours (for some departments) Clean, open concept office

Cons

If applying for certain roles, you should bare in mind the workload is intense and the pay is an insult for the amount of work you have to do. I would not recommend a friend to work here. You are not treated well in some departments and your hard work will go unnoticed. There is a high turnover rate due to people leaving

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DLL Response
7y
Thank you for taking the time to provide feedback. At DLL, we strive every day to take steps in growing our member centric culture and environment. We take all of these reviews seriously and will continue to make sure that we evaluate our compensation practices and culture. Thanks again for your input, as member feedback is paramount in continuing to work towards building the workplace of the future.

Explore other reviews about DLL

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, member centric, tough business - lots of options internally - have to be connected

Cons

Constant change, tough for someone who wants no change for dedcades

4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and flexible.

Cons

Outsourcing jobs. They need to keep jobs here in America it really isn't fair and they need to think of their employees.

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