The company continues to take on more customers but doesn’t hire more employees - Customer Service Representative Culligan Employee Review

2.0
May 8, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my coworkers we worked hard

Cons

Management constantly had us giving false information to customers and then when confronted would throw the employee up under the bus

Explore other reviews about Culligan

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management and growth opportunites

Cons

I just didn’t like the location. Kinda small, but definitely seem to be growing the company.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Products Good Staff Fair Pay Good Training

Cons

Relies too heavily on AI Shrinks Territory if sales do not increase beyond averages As territory shrinks, sales increase becomes increasingly difficult Sales are averaged against resident National Sales champion Phone calls to customers are listened to & refined by generic AI

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