Started as a dream, ended as a nightmare - Customer Service Representative Culligan Employee Review

1.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Lots of perks. Seems like a great place to work at first. It's not.

Cons

I came in knowing there was a high turnover rate but things seemed good. Over time I understood why they couldn't keep any employees. Low pay. Ineffective training. Way too many tasks. Emotional and amateur management. Terrible HR. They claim to care about their employees but are unwilling to hear them out and they create a toxic work environment when concerns come up.

Explore other reviews about Culligan

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management and growth opportunites

Cons

I just didn’t like the location. Kinda small, but definitely seem to be growing the company.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Products Good Staff Fair Pay Good Training

Cons

Relies too heavily on AI Shrinks Territory if sales do not increase beyond averages As territory shrinks, sales increase becomes increasingly difficult Sales are averaged against resident National Sales champion Phone calls to customers are listened to & refined by generic AI

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