Good company - Customer Service Representative Culligan Employee Review

4.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Good friendly management Good pay (with pay reviews) Free hot and cold drinks Seasonal parties/functions Smart Casual dress Dress down Friday Voluntary Overtime at time and a half

Cons

Often waiting around for other departments to do their job, outcome getting abused by customers. Colleagues not being responsible for taking calls and passing the buck. (Everyone wants an easy life)

Explore other reviews about Culligan

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management and growth opportunites

Cons

I just didn’t like the location. Kinda small, but definitely seem to be growing the company.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Products Good Staff Fair Pay Good Training

Cons

Relies too heavily on AI Shrinks Territory if sales do not increase beyond averages As territory shrinks, sales increase becomes increasingly difficult Sales are averaged against resident National Sales champion Phone calls to customers are listened to & refined by generic AI

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