Not good - Customer Service Representative (CSR) Culligan Employee Review

1.0
Mar 22, 2021
Recommend
CEO approval
Business Outlook

Pros

None, there was nothing positive about working in that environment

Cons

Management. Management was terrible and was openly confrontational to staff in front of customers. Management has made numerous members of staff cry.

Explore other reviews about Culligan

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management and growth opportunites

Cons

I just didn’t like the location. Kinda small, but definitely seem to be growing the company.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Products Good Staff Fair Pay Good Training

Cons

Relies too heavily on AI Shrinks Territory if sales do not increase beyond averages As territory shrinks, sales increase becomes increasingly difficult Sales are averaged against resident National Sales champion Phone calls to customers are listened to & refined by generic AI

See reviews by: Helpful|Rating|Date|All