Beware - L3 Tech Support Specialist Conduent Employee Review

1.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Company offers voluntary time off. Work from home

Cons

I worked for this company for 5 years. The benefits are horrible, the PTO is horrible. No sick time offered The system you use to complete your daily tasks rarely ever work. All of management follows their own set of rules. Not one manager is on the same page. You will sign so many documents about procedure you have to follow and what is expected of you but management will follow those same documents as they please. I dont know why I wasted so many years with this company. Do yourself a favor and work directly for a company and not a third party vendor. We were promised so many gifts and prizes throughout the years and nothing was ever followed up on. In all my 5 years I think they gave a 20 dollar gift card once. When promoted to a senior advisor we were suppose to be given a gift of some sort, never received. During peak season they had us play games and fill out surveys for hats and shirts and no one ever received a single item. When promoted to a senior advisor your still not actually given any type of special tools, you just get yelled at more and obtain more bad surveys. Any accommodations you ask for are always turned down. You will be constantly on edge about losing your job. There is zero job security here. If you're looking for a temporary job, this is for you. This is not a company that's looking to keep you for a long time.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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