Buyer beware - Customer Service Representative Conduent Employee Review

1.0
Oct 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay, benefits are offered

Cons

“Go where you are celebrated not tolerated” A wise person once told me that. Conduent showed me exactly what that statement means. As a person of color you are expected to stay in your place and not expect to go too much beyond that. Nevermind if you show up to training friendly, personable, ready to learn. They do not want you there other than to be “under” them. The white trainers will not help you but turn around and give special treatment to those with white skin. This work from home set up has given people the opportunity and comfortability to show their true colors. And this company has a race issue. Accommodations were made but why should I have to be accommodated because of someone else’s racist and unprofessional behavior? I did nothing wrong. Ultimately I quit this job within 7 days because I choose not to work in a space where systemic racism is so overt and obvious it would knock your socks off.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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