Policies feel aggressive towards employees - Customer Service Representative Conduent Employee Review

2.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home and they provided the equipment.

Cons

Super restrictive security for the workspace to the point that they don't really makes sense. Having to ask to use the restroom and suggesting that the time you take to do so would be deducted from your break. The justification of which was that my bathroom break costs the company money. Way to make me feel like less than a person, Conduent. Uses built-in efficiency meant to track every second of your workday. Low pay that is technically double poverty wages but still comes in under cost of living for most states.

Explore other reviews about Conduent

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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