Poor Management and high staff turnover - Customer Service Representative Conduent Employee Review

1.0
Nov 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Multicultural environment with good facilities.

Cons

Targets are unachievable with the current business models. Preferential treatment is given to friend of management, other staff are not supported and are often let go with no notice. Most notably ringing you the morning of your shift and revoking your access to the building. They have constant training for new hires yet none of these make it past the 6 month mark where they could become contracted employees.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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