Big company, little benefits. - Team Lead Conduent Employee Review

2.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

They are a new company, technically (Split off from a larger company). So it seems that they are trying to improve work life for their employees. However, there is a lot of one step forward, two steps back.

Cons

Pay is below average and it is very common for pay to not be equal between people doing the same job. Benefits aren't great. They only contribute to the 401k once a year, so if you leave 11 months into the year, too bad. Health plans have historically been garbage. Although, I must say that they introduced some changes for next year that are in the right direction, still not great, but better. The quality of employees that they hire is laughable. In my specific department, HR services, they hire literally anyone. I have personally interviewed candidates and told the recruiters and upper management team that they would be a terrible choice and cause more problems than solve. 2 weeks later, they're on the floor. And to compound the problem, HR goes to great lengths to make it almost impossible to fire people. There are people who have gotten away with call avoidance, horrible attendance and quality scores, and legitimate harassment, never being fired. I have seen it time and time again. Very little money is spent on the actual employees. We finally received a small amount of money to fund at least some employee appreciation, but not enough. I've lost some good people that would have been great leaders, but it's too hard to retain people when there is very little that makes the job worth coming to.

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5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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